# Get help Contact support when you need help with Grok Bot. ## How do I contact Grok Bot support? Email [**hi@cursor.com**](mailto:hi@cursor.com). ## What should I include in a support request? - The email on your Grok Bot account. - Grok Bot version and platform: Mac, Windows, or iOS. - What you were trying to do. - A screenshot of the error or plan screen. - What troubleshooting steps you have tried. ## What if my question is about billing or cancellation? Email [**hi@cursor.com**](mailto:hi@cursor.com) and provide a quick summary of the issue. We will be in contact as soon as possible. ## Related - [Plans and billing](https://cursor.com/help/grok-bot/plans.md) - [Sign in to Grok Bot](https://cursor.com/help/grok-bot/sign-in.md) --- ## Sitemap [Overview of all docs pages](/llms.txt)